How AI Can Help The Restaurants / Food Business

Today, most potential customers will check online reviews or contact restaurants through phone or WhatsApp prior to going there to dine. An inability to contact a restaurant via phone, either due to high call volume or a restaurant's inability to answer a call in a timely manner, will result in most customers, not wanting to make any future attempt to reach that restaurant; they will instead turn to another restaurant for the meal they had originally intended to try. When equipped with the technology that AI will allow restaurants to leverage, restaurant owners will gain the benefit of having the capability to be able to assist customers at all hours of the day and night with any multilingual inquiries made by the customer, as well as eliminate the repetitive tasks that support staff continually perform. AI will also assist restaurants in gaining valuable insight regarding their customers' experiences and in providing an avenue for gathering similar insights.

Some Examples of AI For Restaurants:

Restaurants will be able to utilize AI Assisting Phone Technology to provide immediate answers to frequently asked questions regarding menu items; provide customers with the contact info for each restaurant they own, the open hours of each restaurant location; and much more.

Restaurants will be able to use Chatbots via Messenger and Instagram, which will enable restaurants to automate their customer reservation process; give restaurant managers the ability to provide customers with additional suggestions of food items that the restaurant sells; and return responses to customer inquiries and requests immediately.

With Smart Recommendations, restaurants will be able to create custom combinations of food items based on past purchases made by customers and the recommendations provide from the restaurant.

On the back end of operations within the restaurant industry, restaurant management will benefit greatly from AI technology through improved inventory forecasting, developing employee schedules and obtaining sales revenue projections.

Conclusion:

Because of these factors, restaurants will experience an increase in their daily customer traffic, greater customer satisfaction, decreased operating expenses, increased business reviews and overall, a greater amount of "smart" decisions that restaurant owners can make in the future. As Artificial Intelligence continues to develop within the restaurant industry, the restaurants that adopt AI technology early on will become the leaders for those seeking to take advantage of the AI technology available to their restaurant operations.

To learn more about how you can start to implement Artificial Intelligence into the operations of your restaurant, just reach out to MyCityBiz.com now!